Privacy Policy

This Privacy Policy describes how Three of Cups LLC ("we," "us," or "our"), located in Charlotte, North Carolina, collects, uses, protects, and shares your personal information when you use our friendship matchmaking platform and services.

1. Information We Collect

To facilitate meaningful, intentional friendship pairings, we collect the following types of information:

Personal Identification Information:

• Name, age, and contact information (email address, phone number)
• Location and geographic preferences
• Demographic information as relevant to matching

Profile and Matching Information:

• Interests, hobbies, and activities
• Values, lifestyle preferences, and life circumstances
• Friendship goals and intentions
• Personality traits and communication preferences
• Availability and scheduling preferences
• Any other information you voluntarily provide to help us create compatible matches

Communication Data:

• Messages and feedback you send to us
• Survey responses and testimonials
• Correspondence with our community weaver and team

Technical Information:

• IP address, browser type, and device information
• Usage data and analytics regarding how you interact with our platform

2. How We Use Your Information

We use your personal information for the following purposes:

• Friendship Matching: To thoughtfully curate and facilitate intentional pairings based on shared values, interests, life circumstances, and emotional compatibility
• Service Delivery: To provide, maintain, and improve our friendship matchmaking services
• Communication: To contact you regarding matches, service updates, and support
• Therapeutic Insight: To apply therapeutic expertise in understanding compatibility and creating meaningful connections
• Platform Improvement: To analyze usage patterns and enhance our matching process
• Legal Compliance: To comply with applicable laws and regulations

3. How We Share Your Information

We take your privacy seriously and share your information only in the following circumstances:

• With Your Matches: We share relevant profile information with individuals we believe would be compatible friendship matches for you, as determined by our community weaver and therapist.
• With Your Consent: We may share information with third parties when you explicitly authorize us to do so.
• Service Providers: We may share information with trusted third-party service providers who assist in operating our platform (e.g., hosting, payment processing, email services), who are contractually obligated to protect your information.
• Legal Requirements: We may disclose information when required by law, court order, or to protect the rights, safety, and security of Three of Cups LLC, our users, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. If you wish to delete your account, you may contact us, though we may retain certain information as required by law or for legitimate business purposes.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to certain exceptions
• Opt-Out: Unsubscribe from marketing communications at any time
• Withdraw Consent: Withdraw consent for data processing where consent is the legal basis

To exercise these rights, please contact us using the information below.

7. Cookies and Tracking Technologies

Our platform may use cookies and similar tracking technologies to enhance user experience, analyze usage, and improve our services. You can control cookie preferences through your browser settings.

8. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.

9. Children's Privacy

Our services are intended for adults aged 18 and older. We do not knowingly collect information from individuals under 18. If we become aware that we have collected information from a minor, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a new effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: